Effective Date: 12/08/2025

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At Pristine Drive Detailing we value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal details: name, phone number, email address, and billing information when you make a booking.

• Vehicle information: make, model, registration, and service history.

• Payment details: processed securely through our payment provider (we do not store credit card information).

• Website data: such as cookies, IP addresses, and browsing activity (for analytics and website improvements).

2. How We Use Your Information

Your information may be used to:

• Book, confirm, and manage your detailing service.

• Send appointment reminders, invoices, or service updates.

• Improve our services and customer experience.

• Respond to enquiries or feedback.

• Comply with legal or insurance obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited details only with:

• Payment providers (for secure transactions).

• Insurance providers (in case of a claim).

• Legal authorities (if required by law).

4. Data Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorized access. While we use secure systems, no method of transmission is 100% guaranteed.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct or update inaccurate details.

• Request removal of your data (subject to legal or accounting requirements).

6. Cookies & Website Tracking

Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings, but some features may not work as intended.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the 'Contact Us' Page on our website.